Personalized wooden dog ornament. Such a beautiful, emotional keepsake for those who lost a special pet.
*__Ornament comes with a paw print charm and special poem card (last 2 listing pictures)__*
****UPLOAD ANY PHOTO-Customize the ornament with Dog’s name is also included****SHIPS WITHIN 1-2 DAYS**** Have your ornament right away!
*ornament is approx 4 inches round but shape can vary on wood cut
*Photo and words are engraved into the wood, not printed or painted. lasts forever
*Sprayed with a clear acrylic finish-made to last
Material: natural wood finish
Send photo to alyssa [!at] beforetherings.com with your order # as the subject line. You can also send image right through Etsy messaging.
I can create anything with the laser engraver so just message me if you want something different on your ornament! I love making custom items for my customers!
Message me with all and any questions, I respond right away!
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
For invitations, as soon as you order, a proof will be sent within 24-48 hours of your order, sometimes sooner. Once you approve, it takes about 3-5 days to make them and ship them out. They ship priority mail with tracking. All in all, one week from your order or less depending on your response time. If needed sooner, we can also accommodate, just ask. I love helping in any way I can.
Yes, You can upgrade to priority 1-2 day mail. This does not mean that production time is faster. Items usually take 1-2 days to make. They will then ship with a quicker shipping speed. If you need an item much sooner, just message me and we can work out the details. I also offer rush 1-day completion in my shop. This means your order will go out the same or next day. Shipping speed will be priority 1-2 day mail, not express overnight. Message me if you need express overnight.
Yes and no. You will have to pay for overnight shipping and a rush order fee. Message me for details prior to checking out so you can see what your costs will be. Some areas of the country do not accept overnight with USPS. I am on the East coast, so sometimes the west coast may be 2 days no matter what shipping method.
If you need a bigger or smaller shirt and it isn't name customized, I will accept an exchange and will send out a new shirt. You are responsible for shipping back to me and shipping for your new order. I will give you details about all of that.
For invitations and other stationary: All stationary items go through a proofing process where the customer is responsible for approving their order before printing. Once it is approved, a typo can not be corrected. You will have to reorder your items if desired.
For other items: For a mock up or picture of your item prior to shipping, it is your responsibility and must be specified in the personalized section at checkout. This is the ONLY way to include that you want a proof. I cannot see previous messages that we had in conversations; and therefore, cannot accommodate custom requests unless they are in the personalized section.
All orders that include labels are easy to remove and simply peel and stick to items. Labels will not come attached to anything, this is a DIY step.
Message me right away so we can fix this issue. With pictures, I can replace the items that are damaged at no cost to you.
For other orders, boxes, personalized gifts, etc. I try to ship within 1 or 2 days, sometimes the same day depending on the level of busyness and the time of order. In rare cases, your orders may take 3 days to ship. Message me if you need ASAP or pay for rush 1-day completion to guarantee it goes out the same or next day.
No, our mugs are printed with sublimation ink and go through a sublimation process so the design is printed INTO the mug. The design is meant to last forever. We still encourage hand washing to preserve the mug as long as possible, but these are dishwasher safe. We cannot replace a mug that gets damaged in the dishwasher because we encourage hand washing for preserving the design.
Jan 4, 2022
I could not be happier with my purchase! I bought this as a gift for my fiance - we had to put our dog down in August and it was so beautiful to be able to look up and see his face right on our Christmas tree, we put the poem right alongside it. I was able to customize it with my own words and Alyssa was extremely helpful and quickly responded to any questions or requests I had. 10/10 recommend!