Reasons why I love being a Grandmom, MomMom, Nana, GiGi, MiMi, etc. mug with personalization and faces.
::::::::::HOW TO ORDER::::::::::
1. Include the names and face choices in the note to seller section when you check out.
I can fit up to 20 faces!
(Faces are located on the last listed image)
2. List Top number and then left number to choose a face.
Example Order Form:
::::::::WHAT YOU'LL RECEIVE::::::::
-11oz Ceramic white Mug
-Packaged to 100% guarantee safe delivery
-Mugs are packaged in a gift box inside a shipping box.
::::FEATURES AND SPECIFICATIONS::::
• 100% traditional ceramic white mugs available in 11 oz
• Microwave and dishwasher (top rack) safe and FDA approved for food and beverage safety.
• Our designs are professionally printed with vibrant detail and sublimated onto the mugs which will not crack, peel or wash away.
• Each individual mug is custom made-to-order and carefully packed.
-Free 1-3 day (depending on location in the US) Priority Mail USPS with tracking.
-Mugs ship same day if ordered before 9am ET. Next day if ordered after 9am ET.
-You will be sent a tracking number when your mug has shipped.
Message me with Questions! I am super easy to work with and to talk to. I also respond back right away!
1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We already ship the fastest way possible for our shop. We ship within 1-2 days of your order being placed. We ship UPS or USPS 1-2 days, sometimes 3 days depending on delays with the shipping providers. If you need an item by a guaranteed date, reach out to me so I can make sure this is 100% possible.
For all stationary: Per request, stationary items go through a proofing process where the customer is responsible for approving their order before printing. Once it is approved, a typo can not be corrected. You will have to reorder your items if desired.
For other items: For a mock up or picture of your item prior to shipping, it is your responsibility and must be specified in the personalized section at checkout. This is the ONLY way to include that you want a proof. I cannot see previous messages that we had in conversations; and therefore, cannot accommodate custom requests unless they are in the personalized section.
All orders that include labels are easy to remove and simply peel and stick to items. Labels will not come attached to anything, this is a DIY step.
Message me right away so we can fix this issue. With pictures, I can replace the items that are damaged at no cost to you.
For ALL orders, boxes, personalized gifts, etc. We ship within 1 or 2 days, sometimes the same day depending on the level of busyness and the time of order. In rare cases, your orders may take 3 days to ship. Message me if you need ASAP or pay for rush 1-day completion to guarantee it goes out the same or next day.
No, our mugs are printed with sublimation ink and go through a sublimation process so the design is printed INTO the mug. The design is meant to last forever. We still encourage hand washing to preserve the mug as long as possible, but these are dishwasher safe. We cannot replace a mug that gets damaged in the dishwasher because we encourage hand washing for preserving the design.
Dec 22, 2020